When you open an account or play games on 99fb, you share certain information with us. This section explains in plain English what data is collected, why it's retained, and what rights you have.
The six core principles 99fb follows to protect your information
Under no circumstances does 99fb sell your personal data to third parties. Your name, mobile number, and payment information are kept entirely on our own secure servers.
Every transaction and piece of personal data you share is protected with bank-grade SSL encryption. No third party can read your data while it is in transit.
99fb collects only the data genuinely needed to provide its services. Requesting or storing unnecessary personal information goes against our principles.
If you ever want to view, correct, or delete your information, contact our support team. 99fb is obligated to respond to your request.
99fb uses cookies solely to improve site functionality and enhance your experience. This policy clearly explains which cookies are used and how.
If any changes are made to the Privacy Policy, members will be notified in advance. You will have the opportunity to decide before the changes take effect.
Providing our services on 99fb requires collecting certain information. This data falls into three categories: what you provide directly, what is generated through your use of the service, and what is collected automatically.
Please note: 99fb will never ask for your social media passwords, bank PIN, or any other sensitive credentials. If anyone requests this kind of information, report it to support immediately.
99fb uses the data it collects only for specific, defined purposes. Each of those purposes is clearly explained below.
| Data Type | Purpose of Use | Required? |
|---|---|---|
| Name & Mobile Number | Account Creation & Communication | Yes |
| National ID Card | KYC Verification & Fraud Prevention | On Withdrawal |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| Gaming History | Service Improvement & Responsible Gaming Monitoring | Yes |
| IP & Device Information | Security & Fraud Detection | Yes |
| Browsing Information | Site Functionality & UX Improvement | Optional |
Your data is never sold to advertising companies. Any marketing messages you receive are strictly related to 99fb's own offers and updates. If you'd like to opt out, every SMS or email includes an unsubscribe option at the bottom.
Payment information is the most sensitive data we handle. Your bKash, Nagad, or Rocket number and payment history on 99fb are protected under an additional layer of security.
Your payment information is held in trust by us. It is used solely to process deposits and withdrawals — nothing else.
A cookie is a small text file stored in your browser. 99fb uses cookies to keep the site functioning properly and to improve your experience.
99fb does not use third-party advertising cookies. You can disable cookies through your browser settings, though doing so may affect certain features of the site.
99fb employs multiple layers of security technology to protect your data. If one layer is compromised, the remaining layers stay active.
In the event of a data breach, 99fb will notify affected members as quickly as possible — within a maximum of 72 hours. You will receive clear guidance on what type of data was affected, what steps have been taken, and what action you need to take.
You Can Help Keep Your Account Secure: Use a strong password, keep 2FA enabled, and after logging in from an unfamiliar device, review the list of recognized devices on your account.
99fb believes you have full rights over your personal data. You can exercise the following rights at any time.
You can request to see what information 99fb holds about you.
You can contact support to request a correction for any inaccurate or incomplete information.
If your account is closed, you can request that specific data be deleted.
You can request a copy of your own data, and it will be sent to you.
You can opt out of promotional messages at any time.
In certain circumstances, you may request that the use of your data be restricted.
To exercise any of these rights support@99fb.asiaor reach us via live chat. 99fb typically responds within 7 business days.
99fb does not retain any data longer than necessary. However, certain information must be kept for a defined period due to legal obligations and security requirements.
Once your account is closed, marketing-related data is deleted immediately. Once the legally required retention period expires, all remaining data is securely destroyed.
For any questions, concerns, or complaints regarding our Privacy Policy, reach out to 99fb. We are ready to assist you in Bengali.
Email: support@99fb.asia — For privacy-related emails, please include "Privacy Request" in the subject line.
Live Chat: Click the chat icon at the bottom of any page on the site — Bengali support is available 24/7.
In the digital age, personal data security is a major concern. Awareness about how online platforms in Bangladesh handle user data is growing every day. 99fb has taken this seriously from day one. We believe that if members don't know where their data is going, it's hard to trust any platform.
The information you provide when registering on 99fb serves one purpose only: delivering the right service to you. Your mobile number is needed so we can reach you on important matters, and your date of birth is required to verify your age. Beyond that, these details are not used for anything else.
A common question we hear is: is the NID I submit for KYC actually safe? At 99fb, KYC documents are stored on a separate, highly secured server that is completely isolated from the general gaming servers. Only a select number of authorized staff can access this data, and every access is logged. KYC documents are used solely to verify your identity – nothing else.
For payment information, 99fb follows a strict "need to know" policy. This means each staff member can only access the data required for their specific role. A member of the payments team cannot view your gaming history, and customer support cannot access your full payment details. This separation is intentional and essential for security.
99fb uses cookies, but not advertising or tracking cookies. Cookies are primarily needed to keep the site running properly and to maintain your login session. Functionality cookies are also used to remember your game preferences, so you don't have to adjust your settings every time. However, none of these cookies are used to track you across other websites.
Reading through a privacy policy takes a little time, but it's worth it — for your own benefit. When you know how your data is being used, you can make informed decisions. 99fb always wants its members to stay aware and empowered, not agree to things without understanding them. If you have any questions, feel free to ask at any time.
Enjoy a secure gaming experience with your data fully protected on Bangladesh's safest gaming platform.